Issue - meetings

Use of Enforcement Agents

Meeting: 17/11/2021 - Resources Overview & Scrutiny Panel (Item 31)

31 Use of Enforcement Agents pdf icon PDF 434 KB

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Following a request at the previous meeting of the Panel, John Betts – Interim Executive Director of Finance, Revenues & Benefits – presented the report clarifying the Council’s use of Enforcement Agents (EAs) to undertake enforcement action after a liability order had been obtained from the Magistrates’ Court.


The EAs worked to a set of principles agreed with the Council and in keeping with the Taking Control of Goods Regulations of 2013 and 2014. The Council had also agreed with the EAs a set of principles when seeking recovery of debts from those who may be considered vulnerable. Management within the Revenue & Benefits service had regular monitoring meetings with enforcement liaison officers, including reviewing performance against Service Level Agreements set by the Council.


RESOLVED – That the report be NOTED.