Agenda and minutes

There were no declarations made.

RESOLVED:

That the minutes of the meeting held on 5 July  2018 be approved as a correct record.

The Committee considered the content of the Ombudsman’s Annual Letter for the period April 2017 – March 2018.  Members discussed the lessons learnt from complaints and actions that had been taken by the Council and whether more complaints were received in urban areas.  It was reported that the Council aimed to reduce response times to complainants and that a high proportion of complaints stemmed from certain services, such as social housing and planning.

RESOLVED:

That the content of the Ombudsman’s Annual Letter be noted.

The report provided councillors with an overview of the issues considered by the Standards Committee during 2017/18. This included complaints monitoring, responding to consultation exercises, a review of the Council’s Ethical Framework and councillor development.

RESOLVED:

That the report be noted.

Councillors considered a report that provided a review of councillor development activities held over the previous 12 months.  Members of the Committee discussed training for committee chairman and how the views of chairman could be incorporated into these sessions.  It was also reported that training and development requirements were standing items on political group agendas.  It was reported that assistance with case management would be beneficial to councillors.

RESOLVED:

That the report be noted.

To resolve that the press and public be excluded from the meeting during consideration of the following items of business as there may be disclosure of exempt information as defined in Part I of Schedule 12A of the Local Government Act 1972

RESOLVED:

That the press and public be excluded from the meeting for the following items as there may be disclosure to them of exempt information as defined in paragraphs 1 and 2 of Part I of Schedule 12A of the Local Government Act 1972.

The Committee considered a report that presented information regarding standards complaints received by the Monitoring Officer since the previous Committee meeting.

RESOLVED:

That the report be noted.